What began as a thoughtful surprise for his wife has reportedly turned into disappointment for one man after the brand-new iPhone Duo he purchased for her developed screen damage just one day later.<\/p>\n
In a video shared by Instagram account smithandwellnessppt.llc, the husband initially showed off Apple’s new foldable smartphone, appearing excited about the purchase.<\/p>\n
However, his follow-up video delivered a very different update.<\/p>\n
“One day update, it is broken,” he told viewers.<\/p>\n
According to the husband, his wife attempted to unfold the device the following morning but found that it appeared to be stuck.<\/p>\n
He explained that when she finally managed to open it, she heard a cracking sound.<\/p>\n
The footage shows the unfolded phone with visible lines running across its internal display, adding to growing concerns about the durability of Apple’s first foldable iPhone.<\/p>\n
The husband also claimed that T-Mobile informed him replacement parts would not be available until January, potentially leaving the couple facing a lengthy wait.<\/p>\n
His experience is among several complaints emerging since the iPhone Duo officially went on sale on Friday, October 23, 2026.<\/p>\n
Other customers have reported similar incidents involving cracks along the central folding mechanism, bright white lines and display failures occurring within hours or days of purchase.<\/p>\n
Technology publication 9to5Mac identified approximately ten separate reports by October 25, including cases where devices reportedly failed during their initial setup.<\/p>\n
In one widely reported incident, an Australian customer claimed the internal display cracked after approximately six hours of ownership and fewer than 20 openings.<\/p>\n
Apple has since acknowledged that a small number of iPhone Duo devices are experiencing internal display problems.<\/p>\n
In a statement issued on October 26, the company advised affected customers to contact AppleCare for a replacement.<\/p>\n
The company’s replacement guidance contrasts with the T-Mobile information described by the husband. His account of being told that parts would not be available until January has not been independently verified.<\/p>\n
With a starting price of US$1,999, the iPhone Duo represents a significant investment for consumers attracted to Apple’s long-awaited entry into the foldable smartphone market.<\/p>\n
Although the complaints have attracted considerable attention online, there is currently insufficient evidence to establish how widespread the problem may be.<\/p>\n
Apple has not announced a recall or confirmed the precise cause of the failures.<\/p>\n
For this couple, however, the disappointment came almost immediately, turning what was supposed to be an exciting new gift into a frustrating experience.<\/p>\n","protected":false},"excerpt":{"rendered":"
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